FAQ

How does the order process take place?

You will be asked to choose a payment method: credit card or PayPal. The product will arrive within 20 business days.

you will receive a tracking number by e-mail.

Is your payment secure?

We chose to work with Tranzila

The company has a PCI DSS Leavel 1 certification

So that your credit information is handled with full professionalism, responsibility and caution

How do I cancel the product I ordered?

If you wish to cancel your order, you can send an email cancellation request to info@breakinbox.com or contact our customer service center.

Is it possible to attach something to the inner box?

The inner box is 9.5 cubic centimeters.

you can request and receive the boxes lock codes so that you can attach whatever you wish yourself.

What is inside the box?

Inside the inner box there is a humble token of our appreciation for you, those who have taken the trouble to solve

Do I need to know English to solve the box?

No, the riddles are completely symbolic.

Is the challenge one-time, what do you do when you're finished?

You can always close the boxes again and challenge someone you appreciate.