FAQ

Which challenge should I pick?

BreakInBox challenges weave different areas of knowledge and the solution process requires many different skills, which makes classification of the challenge complex, the difficulty in challenges varies from person to person.

However, according to cumulative testimonies it can be classified as follows:

Difficulty level Medium - The orange, white (an offline challenge) and blue Challenges are the least challenging. If you approach your first BreakInBox challenge, we recommend starting with the orange, then white and then blue.

Difficulty level Difficult - The challenges of the black, light-blue (an offline challenge) and red sets are at roughly the same level of difficulty, the red somewhat more wild and controversial, The recommended order for this level is black, light-blue, green and red 

Difficulty level very difficult - the green, yellow and purple challenge, not recommended for those who have not experienced one of the previous challenges.

 

How does the order process take place?

You will be asked to key in the purchase details and choose a payment method: credit card or PayPal.

 

If you chose delivery by messenger The product will arrive via UPS  within 2-4 business days (unless your address is located in one on UPS non-regular delivery zones) 

If you chose delivery to pickuppoint.co.il point (some 300 stores al across Israel) the package will arrive at the delivery point within 2-4 business days.

Once your package on its way you will receive an SMS message informing you of the pickup point location and opening hours.

 

Is your payment secure?

We chose to work with Tranzila

The company has a PCI DSS Leavel 1 certification

So that your credit information is handled with full professionalism, responsibility and caution

How do I cancel the product I ordered?

If you wish to cancel your order, you can send an email cancellation request to [email protected] or contact our customer service center.

Is it possible to attach something to the inner box?

The inner box is 9.5 cubic centimeters.

you can request and receive the boxes lock codes so that you can attach whatever you wish yourself.

What is inside the box?

Inside the inner box there is a humble token of our appreciation for you, those who have taken the trouble to solve

Do I need to know English to solve the box?

No, the riddles are completely symbolic.

Is the challenge one-time, what do you do when you're finished?

You can always close the boxes again and challenge someone you appreciate.